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The unmanaged_access_code Object

Represents an unmanaged smart lock access code. An access code is a code used for a keypad or pinpad device. Unlike physical keys, which can easily be lost or duplicated, PIN codes can be customized, tracked, and altered on the fly. When you create an access code on a device in Seam, it is created as a managed access code. Access codes that exist on a device that were not created through Seam are considered unmanaged codes. We strictly limit the operations that can be performed on unmanaged codes. Prior to using Seam to manage your devices, you may have used another lock management system to manage the access codes on your devices. Where possible, we help you keep any existing access codes on devices and transition those codes to ones managed by your Seam workspace. Not all providers support unmanaged access codes. The following providers do not support unmanaged access codes:
An unmanaged access code resource.
{
  "access_code_id": "88fa1812-bef8-4108-9fb4-4855376c3edf",
  "code": "1234",
  "created_at": "2025-06-16T16:54:17.946283Z",
  "device_id": "b3439f17-7273-46f3-9e20-9a283d9cb5b4",
  "ends_at": "2025-06-23T16:54:17.946261Z",
  "errors": [],
  "is_managed": false,
  "name": "My Unmanaged Access Code",
  "starts_at": "2025-06-21T16:54:17.946261Z",
  "status": "set",
  "type": "time_bound",
  "warnings": [],
  "workspace_id": "750fc0bc-4450-4356-8d9f-18c6a3a6b2c7"
}

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Properties

access_code_id UUID Unique identifier for the access code.
code String Code used for access. Typically, a numeric or alphanumeric string.
created_at Datetime Date and time at which the access code was created.
device_id UUID Unique identifier for the device associated with the access code.
dormakaba_oracode_metadata Object Metadata for a dormakaba Oracode unmanaged access code. Only present for unmanaged access codes from dormakaba Oracode devices.
ends_at Datetime Date and time after which the time-bound access code becomes inactive.
errors List of Objects Errors associated with the access code. The specific structure of each object in this list depends on the value of its error_code field. Variants:
is_managed Boolean Indicates that Seam does not manage the access code.
name String Name of the access code. Enables administrators and users to identify the access code easily, especially when there are numerous access codes. Note that the name provided on Seam is used to identify the code on Seam and is not necessarily the name that will appear in the lock provider’s app or on the device. This is because lock providers may have constraints on names, such as length, uniqueness, or characters that can be used. In addition, some lock providers may break down names into components such as first_name and last_name. To provide a consistent experience, Seam identifies the code on Seam by its name but may modify the name that appears on the lock provider’s app or on the device. For example, Seam may add additional characters or truncate the name to meet provider constraints. To help your users identify codes set by Seam, Seam provides the name exactly as it appears on the lock provider’s app or on the device as a separate property called appearance. This is an object with a name property and, optionally, first_name and last_name properties (for providers that break down a name into components).
starts_at Datetime Date and time at which the time-bound access code becomes active.
status Enum Current status of the access code within the operational lifecycle. set indicates that the code is active and operational.
type Enum Type of the access code. ongoing access codes are active continuously until deactivated manually. time_bound access codes have a specific duration.
warnings List of Objects Warnings associated with the access code. The specific structure of each object in this list depends on the value of its warning_code field. Variants:
workspace_id UUID Unique identifier for the Seam workspace associated with the access code.

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Errors

account_disconnected Indicates that the account is disconnected.
august_device_programming_delay Access code has not yet been fully moved to the device.
august_lock_invalid_code_length Invalid code length for August lock.
august_lock_missing_bridge Indicates that the lock is not connected to a bridge.
august_lock_missing_keypad August lock is missing a keypad.
august_lock_not_authorized Indicates that the user is not authorized to use the August lock.
august_lock_temporarily_offline August lock is temporarily offline.
bridge_disconnected Indicates that the Seam API cannot communicate with Seam Bridge, for example, if the Seam Bridge executable has stopped or if the computer running the Seam Bridge executable is offline. See also Troubleshooting Your Access Control System.
code_modified_external_to_seam Code was modified or removed externally after Seam successfully set it on the device.
device_disconnected Indicates that the device is disconnected.
device_offline Indicates that the device is offline.
device_removed Indicates that the device has been removed.
dormakaba_oracode_invalid_time_range No Dormakaba Oracode user levels configured for the requested time range.
duplicate_code_attempt_prevented An attempt to modify this access code was prevented.
duplicate_code_on_device Duplicate access code detected on device.
empty_backup_access_code_pool Indicates that the backup access code pool is empty.
failed_to_remove_from_device Failed to remove code from device.
failed_to_set_on_device Failed to set code on device.
hub_disconnected Indicates that the hub is disconnected.
keynest_unsupported_third_party_locker KeyNest locker is not supported.
kwikset_insufficient_permissions Admin role required—insufficient permissions to manage PINs on this Kwikset device. Please have a Home Admin update your role in the Kwikset app, or ask them to set the PIN.
kwikset_unable_to_confirm_code Unable to confirm that the access code is set on Kwikset device.
kwikset_unable_to_confirm_deletion Unable to confirm the deletion of the access code on Kwikset device.
lockly_missing_wifi_bridge Indicates that the Lockly lock is not connected to a Wi-Fi bridge.
missing_device_credentials Indicates that device credentials are missing.
no_space_for_access_code_on_device No space for access code on device.
replaced_by_newer_access_code This access code was overridden on the device by a newer access code programmed to the same slot.
salto_ks_subscription_limit_exceeded Indicates that the Salto site user limit has been reached.
salto_ks_user_not_subscribed Salto site user is not subscribed.
smartthings_failed_to_set_access_code Failed to set code on SmartThings device.
smartthings_failed_to_set_after_multiple_retries Failed to set code after multiple retries.
smartthings_no_free_slots_available No free slots available on the device.
subscription_required Indicates that a subscription is required to connect.
ttlock_lock_not_paired_to_gateway Indicates that the lock is not paired with a gateway.
wyze_duplicate_code_name Duplicate access code name detected.
wyze_potential_duplicate_code Potential duplicate access code detected.

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Warnings

august_device_programming_delay Access code has not yet been fully moved to the device.
august_lock_temporarily_offline August lock is temporarily offline.
being_deleted Access code is being deleted.
code_modified_external_to_seam Code was modified or removed externally after Seam successfully set it on the device.
delay_in_removing_from_device Delay in removing code from device.
delay_in_setting_on_device Delay in setting code on device.
igloo_algopin_must_be_used_within_24_hours Algopins must be used within 24 hours.
kwikset_unable_to_confirm_code Unable to confirm that the access code is set on Kwikset device.
management_transferred Management was transferred to another workspace.
schlage_access_code_ambiguous_timezone_dst_risk The Schlage device’s timezone is ambiguous and this code’s schedule crosses a daylight-saving transition in at least one plausible timezone. A 1-hour safety buffer has been applied to the side of the schedule affected by the transition (ends_at for spring-forward, starts_at for fall-back) so the code stays active through the shift — the code may be usable up to 1 hour beyond your requested window. Set the device’s timezone via /devices/report_provider_metadata to clear the buffer and guarantee exact DST handling.
schlage_creation_outage Received an error when attempting to create this code.
schlage_detected_duplicate Duplicate access code detected.
smartthings_failed_to_set_access_code Failed to set code on SmartThings device.
third_party_integration_detected Third-party integration detected that may cause access codes to fail.
ultraloq_access_code_disabled Access code is disabled on Ultraloq device. Re-enable through the Ultraloq mobile app.
using_backup_access_code A backup access code has been pulled and is being used in place of this access code.

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Events

access_code.unmanaged.converted_to_managed An unmanaged access code was converted successfully to a managed access code.
access_code.unmanaged.failed_to_convert_to_managed An unmanaged access code failed to be converted to a managed access code.
access_code.unmanaged.created An unmanaged access code was created on a device.
access_code.unmanaged.removed An unmanaged access code was removed from a device.

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Endpoints

/access_codes/unmanaged/convert_to_managed Converts an unmanaged access code to an access code managed through Seam. /access_codes/unmanaged/delete Deletes an unmanaged access code. /access_codes/unmanaged/get Returns a specified unmanaged access code. /access_codes/unmanaged/list Returns a list of all unmanaged access codes. /access_codes/unmanaged/update Updates a specified unmanaged access code.